Customer Service Administrator
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|Job Type||Permanent Full Time|
|Area||East London, UK|
|Job Ref||Customer Service Administrator|
- Customer Service Administrator – Bethnal Green - £22k p.a.
Fantastic company based in Bethnal Green, London, are looking for an experienced Customer Service Administrator to provide support for the business, you will be working with a small team of 7 office personnel and 4 workshop personnel in an expanding business.
- Liaise with customers via phone correspondence or face to face on day to day business activity and queries
- Type and word process letters and documents and electronic information as required
- Accurately manage, organise and update any relevant data using the Company database applications
- Take payments over the phone on a desk based card machine
- Liaise with our operations/installation team (4 persons) on a day to day basis ensuring a seamless flow of information between departments
- Work with colleagues and supervisor to investigate process and procedure and take an active roll in suggesting and implanting improvement
- Be adaptable and pro-active in taking on any new tasks that are commensurate with the role
- Experience in an office based customer environment would be an advantage
- Proficient in Windows and Office
- Experience in database input
- Good multitasking
- Good spoken and written English skills and telephone manner
- Attention to detail and highly diligent attitude
- Confident and assertive nature
- Team ethic and positive attitude
Salary around £22k per annum
Holidays - 20 days per annum
You must live wihin 40 mins commute to Bethnal green, London