Customer Service Administrator


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Job Type Permanent Full Time
Location Bethnal Green
Area East London, UK
Sector AdministrationCustomer Service
Salary £22,000
Start Date
Advertiser remoteapi
Job Ref Customer Service Administrator
Job Views 71
Description
Customer Service Administrator – Bethnal Green - £22k p.a.
Fantastic company based in Bethnal Green, London, are looking for an experienced Customer Service Administrator to provide support for the business, you will be working with a small team of 7 office personnel and 4 workshop personnel in an expanding business.
Key Responsibilities
  • Liaise with customers via phone correspondence or face to face on day to day business activity and queries
  • Type and word process letters and documents and electronic information as required
  • Accurately manage, organise and update any relevant data using the Company database applications
  • Take payments over the phone on a desk based card machine
  • Liaise with our operations/installation team (4 persons) on a day to day basis ensuring a seamless flow of information between departments
  • Work with colleagues and supervisor to investigate process and procedure and take an active roll in suggesting and implanting improvement
  • Be adaptable and pro-active in taking on any new tasks that are commensurate with the role
Key Capabilities of Individual
  • Experience in an office based customer environment would be an advantage
  • Proficient in Windows and Office
  • Experience in database input
  • Good multitasking
  • Good spoken and written English skills and telephone manner
  • Attention to detail and highly diligent attitude
  • Confident and assertive nature
  • Team ethic and positive attitude
Hours of work: 8.30-5.30 Monday to Friday
Salary around £22k per annum
Holidays - 20 days per annum
You must live wihin 40 mins commute to Bethnal green, London
Keywords
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Orchard Recruitment
30 London Road,
Enfield,
Midx, EN2 6DT
Tel 020 8366 9014

Company reg number: 3684718

About Us

Starting back in 1988 we’ve been based in Enfield Town for over 29 years. Recruiting for many different types of organisations including start-ups, established manufacturers and distributors, service businesses, sole traders, charities, large PLCs and FTSE listed companies

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